Thanks for your feedback, since you not have forwarder to handle the shipment, we've arranged for our partnered freight forwarder to handle it. We've taken extra precautions by adding corner protectors to the box. However, due to the lengthy transit time and various uncontrollable handling situations, some box damage occurred. I understand your disappointment. Please provide a video of all damaged products grouped together. We'll need this evidence to discuss compensation with the shipping company.

Hello Sakamoto, Thanks very much for your feedback. It's our great honor to support your project and hoping that we can do more business in the near future. Best Regards, Amy